Legal policies

Tanlify — Terms & Conditions

Last updated: July 2026

Welcome to Tanlify. These Terms & Conditions ("Terms") govern your access to and use of Tanlify's software engineering, artificial intelligence, and product development services, applications, and related digital solutions (collectively, the "Services"). By engaging Tanlify or using our Services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not use the Services.

1. About Tanlify

Tanlify is an AI-first software engineering company and technology partner. We design, engineer, and scale digital products — including AI solutions, SaaS platforms, enterprise software, web and mobile applications, and cloud infrastructure — for startups, SMBs, and enterprises.

2. Eligibility

By using Tanlify, you confirm that:

  • You are at least 18 years old or legally authorized to enter into agreements.
  • The information you provide is accurate and complete.
  • You will use the Services in compliance with applicable laws and regulations.

3. Services

Tanlify may provide:

  • AI engineering — agents, assistants, automation, and LLM integration
  • Product engineering — SaaS platforms, CRM, ERP, and enterprise software
  • Web engineering — applications, customer portals, and dashboards
  • Mobile engineering — native and cross-platform applications
  • Cloud engineering — infrastructure, DevOps, and CI/CD
  • Digital transformation and modernization
  • Technology consulting and architecture
  • Ongoing support, maintenance, and managed services

The specific scope, deliverables, and timelines for any engagement are defined in a separate proposal, statement of work, or written agreement. We reserve the right to modify, improve, suspend, or discontinue any part of the Services at any time.

4. User Accounts

Users may be required to create an account to access certain features.

You are responsible for:

  • Maintaining account confidentiality
  • Securing your credentials
  • All activities under your account

Tanlify is not responsible for unauthorized access caused by user negligence.

5. Fees & Payments

Fees for Services are agreed in the applicable proposal, statement of work, or engagement agreement, and may be structured as fixed-price, milestone-based, or retainer arrangements.

Payment Terms

  • Fees and payment schedules are defined in the applicable agreement.
  • Invoices are payable within the terms stated on the invoice.
  • Failure to pay may result in suspension of work or Services.
  • Taxes, duties, and government charges may apply.

Retainers & Ongoing Services

Recurring or retainer-based engagements continue until canceled in accordance with the terms of the applicable agreement.

Non-Payment

Tanlify reserves the right to suspend, restrict, or terminate Services and delivery of work due to overdue payments.

6. Refund Policy

Because Services are delivered as custom engineering work:

  • Fees for work already performed are generally non-refundable.
  • Refunds may be issued only in exceptional cases at Tanlify's sole discretion.
  • Third-party service fees, licenses, and pass-through costs are non-refundable.

Users are encouraged to review the engagement scope before proceeding.

7. Domains & Third-Party Services

Tanlify may integrate with third-party providers including domain registrars, hosting providers, payment gateways, analytics services, and communication platforms.

Tanlify is not responsible for:

  • Third-party outages
  • DNS propagation delays
  • Domain expiration issues
  • Registrar-related problems
  • Third-party platform policy changes

Users are responsible for maintaining ownership and renewal of custom domains.

8. Intellectual Property

Ownership of engagement deliverables is assigned as set out in the applicable agreement. Tanlify's pre-existing frameworks, tools, libraries, branding, and general know-how remain the property of Tanlify and are protected by intellectual property laws.

Clients and users may not:

  • Resell or redistribute Tanlify's proprietary frameworks or tools
  • Reverse engineer Tanlify's proprietary systems
  • Reproduce Tanlify branding assets without permission
  • Use Tanlify intellectual property unlawfully

Clients retain ownership of their own business content and data.

9. User Content

Users are solely responsible for content uploaded or published through Tanlify.

You agree not to upload:

  • Illegal content
  • Copyright-infringing material
  • Harmful or malicious code
  • Fraudulent or misleading information
  • Offensive or prohibited content

Tanlify reserves the right to remove content violating these Terms.

10. Prohibited Activities

You agree not to:

  • Abuse the platform
  • Attempt unauthorized access
  • Interfere with system security
  • Use the platform for spam or illegal activities
  • Distribute malware or harmful software
  • Impersonate another person or business

Violation may result in immediate suspension or termination.

11. Service Availability

Tanlify aims to maintain reliable uptime but does not guarantee uninterrupted availability.

Temporary downtime may occur due to:

  • Maintenance
  • Infrastructure upgrades
  • Third-party provider issues
  • Technical failures
  • Security incidents

Tanlify shall not be liable for losses caused by service interruptions.

12. Limitation of Liability

To the maximum extent permitted by law, Tanlify shall not be liable for:

  • Loss of profits
  • Business interruption
  • Data loss
  • Indirect or consequential damages
  • Third-party service failures
  • SEO ranking fluctuations
  • Customer acquisition outcomes

The Services are provided on an "as is" and "as available" basis.

13. Termination

Tanlify may suspend or terminate access to Services at any time if:

  • Terms are violated
  • Fraudulent activity is detected
  • Payments are overdue
  • Platform misuse occurs

Users may discontinue use of the Services at any time.

14. Privacy

Your use of Tanlify is also governed by our Privacy Policy.

15. Changes to Terms

Tanlify may update these Terms periodically.

Continued use of the Services after updates constitutes acceptance of revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws of India.

Any disputes arising in connection with the Services shall be subject to the jurisdiction of competent courts in India.

17. Contact Information

For support or legal inquiries:

Email: support@tanlify.com
Website: https://tanlify.com


Tanlify — Privacy Policy

Last updated: July 2026

Tanlify respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Business details
  • Billing information
  • Usage analytics
  • Device/browser information
  • IP address

2. How We Use Information

We use collected information to:

  • Provide Services
  • Improve platform functionality
  • Process payments
  • Communicate with users
  • Provide support
  • Analyze usage and performance
  • Improve security

3. Cookies & Analytics

Tanlify may use cookies and analytics tools including:

  • Google Analytics
  • Microsoft Clarity
  • Meta Pixel

These help us improve user experience and marketing performance.

4. Data Protection

We implement reasonable security measures to protect user data.

However, no digital platform can guarantee complete security.

5. Third-Party Services

Tanlify may use third-party providers for:

  • Hosting
  • Payments
  • Email delivery
  • Analytics
  • Domain services

These providers may process data according to their own privacy policies.

6. User Rights

Users may request:

  • Access to personal information
  • Corrections to inaccurate data
  • Account deletion requests

Requests may be subject to legal or operational obligations.

7. Changes to Policy

We may update this Privacy Policy periodically.

8. Contact

For privacy-related concerns:

Email: support@tanlify.com


Tanlify — Refund Policy

Last updated: July 2026

At Tanlify, we strive to provide high-quality digital solutions and services.

Because our products and services are digital in nature, all purchases are generally non-refundable.

1. Engagement Fees

Fees paid for engineering work, professional services, or ongoing engagements are non-refundable once the corresponding work has commenced.

2. Domain & Third-Party Charges

Charges related to:

  • Domain registration
  • Third-party tools
  • Hosting providers
  • Payment gateway fees

are strictly non-refundable.

3. Exceptional Cases

Refunds may be considered only in exceptional situations at Tanlify's sole discretion.

4. Cancellation

Users may cancel future renewals at any time before the next billing cycle.

Cancellation does not automatically entitle users to refunds for prior payments.

5. Contact

For billing concerns:

Email: support@tanlify.com